Victim Services

Mission:

To protect the citizens of the Commonwealth and to provide a safe, secure and humane environment for staff and offenders in carrying out the mandates of the legislative and judicial processes; and, to provide opportunities for offenders to acquire skills which facilitate non-criminal behavior.

 VINE Protective Order (VPO)

VINE Protective Order (VPO) is a free, anonymous service that allows petitioners to access information about their protective order, including the status of the order and reminders about upcoming court hearings pertaining to the protective order.

VPO provides petitioners of protectrive orders access to information and notification about their order, including: Type of Order, Issue Date, Services Status, Service Date, Expiration Date, Attempt to Purchase Firearm, Hearing Date/Schedule Changes, along with order terms and conditions.

VINE Protective Order is now incorporating the Brady Bill Notification to make petitioners of the WPO/DVO aware that the respondent has attempted to purchase a firearm. Just as VPO makes a notification on the status of an order, reminders about upcoming court hearings, and expiration date of the order, it will also notify if a respondent attempts to purchase a firearm.

Kentucky law allows victims with Emergency Protective Orders (EPO)/Domestic Violence Orders (DVO) to be notified if the person their protective order is against (respondent) tries to buy a gun or similar weapon.

Federal law, commonly known as the Brady Bill, prevents certain people with Domest Violence Orders against them from buying or having guns or similar weapons.

The petitioner will receive an "Attempt to Purchase" notification if the following criteria is met:

  • The petitioner or his/her children have a Domestic Violence Order issued by a Kentucky Court or registered with a Kentucky court clerk.
  • The DVO is still in effect.
  • The order is: against an intimate partner, or against his/her own parent, or on behalf of petitioner child against his/her parent.

To obtain information from VPO you will need to have your case number ready. You can find it on your petition (application form) or protective order (e.g. case number 13D123456-001).

Registering with VINE Protective Order

Registering with VINE Protective Order (VPO)

Before you call VINE Protective Order, have your case number ready. This number can be found on your petition or protective order. (Example: case number 15D123456-001)

  • Call 1-800-511-1670 from a touch tone telephone.
  • When registering by phone, you will press two (2) for protective order information.
  • You will be aasked to enter a telephone number where you can be reached, and a four digit personal identification number (PIN) that you choose.
  • Be sure to write down your PIN and keep it in a safe place

When you receive a telephone notification, you will be asked to enter your PIN, followed by the pound sign (#), to hear the notification and to confirm that you received the call.

If you are unable to register bu phone, you also have the option of registering on your protective order by email by visiting www.RegisterVPO.com and clicking on the state of Kentucky. Be sure to have your case number, respondents first and last names, and the county in which the petition was filed.

*If you have registered on your order and have not received any information on the service of th eorder after four days, contact your local victim advocate or county sheriff's office. More information on the respondent may be needed.*

At any point, you can always call 1-800-511-1670 to check the status of the protective order. You will follow the same steps as if you were going to register on your order. If you need assistance, a VINE service representative will be available to help.

To Check the Status of a Protective Order

Call the toll-free Kentucky VINE Services Line at 800-511-1670 from a touch-tone telephone. To search for the status of a protective order, press two (2) for protective order information. Enter the case number followed by the pound (#) sign. Use the numbers and letters on your keypad. If you do not have a touch-tone phone, simply wait on the line until you are connected to an operator.

Protective Order Notification Types

VPO will make the following notifications:

  • Expiration of Permanent Order – 30 days prior to expiration of order a call will remind you that the DVO will expire.
  • Change in Hearing (Time, date, location) – will call to tell you there has been a scheduling change in the upcoming hearing.
  • Service of temporary/Emergency Protective Order – message will let petitioners know that the order has been served and is now in full effect.
  • Hearing Reminder – will remind petitioner about the upcoming hearing date.
  • Non Service of order – this message will tell you the order has not been served and you should contact your victim advocate or county sheriff.
  • Attempt to Purchase Firearms

Criminal Justice Professionals and Victim Service Providers

You can access VPO through www.VINEprotect.com for a case management tool with protective order information. You must complete a user agreement. Upon completion of the user agreement, you will be assigned a user ID and password. Your login credentials will be required to access this system via the VINEprotect website.

To obtain a user agreement, contact the Victim Services Branch at VSB.help@ky.gov.

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