In February 1996, the Kentucky Department of Corrections implemented the first ever statewide victim notification system. In the following year, the DOC consolidated these services under the Victim Services Branch (VSB), and the VINE program quickly became the cornerstone of these services. VINE (Victim Information and Notification Everyday) is the automated notification system that alerts victims about a change in the custody status of their offender. This system now includes data from county jails, prisons, mental health facilities and juvenile detention centers. The Department's program was reorganized in 2004 with a deeper focus on victims and their need for assistance throughout the criminal justice process. This need for assistance does not stop once an offender has been sentenced. In fact, it continues throughout an offender's incarceration and VSB is the arm of Corrections to handle those requests for assistance. Victim advocates from VSB work with victims daily as they attempt to locate information about their offender. They also travel the state to educate those involved in the criminal justice system about the VINE program – with the goal that all victims are aware of the protection the service offers.
What will VINE do for me?
VINE will tell you if an offender is incarcerated and will give you other important custody information. VINE will also allow you leave a phone number and/or an e-mail address where you can be notified automatically when that offender is released, transferred from a county jail, escapes, or has an upcoming parole hearing. Click here for brief descriptions on the various types of notifications.
- The offender will not know you are registered with VINE.
- If there is no answer, VINE will leave a message on an answering machine and will keep calling back until you enter your PIN code.
- Since VINE calls automatically when an offender’s custody status changes, you may get a call from VINE at any time (day or night).
- Do not leave a phone number with VINE that rings to a switchboard.
- You can register more than one phone number or e-mail address with VINE.
Registering with VINE
To register a phone number, call 1-800-511-1670 from a touch-tone phone and follow the directions. If the offender is in jail or prison, you can register your phone number with VINE to receive upcoming custody status information. Simply enter the phone number where you want to be reached, including area code, followed by the pound (#) key.
When VINE asks, make up and enter a four-digit Personal Identification Number (PIN) code that will be easy for you to remember. Write it on the back of your brochure or in a safe place. VINE will ask for the PIN code when it calls you.
If you wish to register an e-mail address for notification, go to Vinelink click on the state of Kentucky. You can search for the offender by name or identification number. Once you locate the offender you are looking for, enter an e-mail address where you would like to receive notifications.
VINE Courts and VINE Protective Order services can also be accessed through VINELink.
You must register separately for each service: VINE, VINE Courts, and VINE Protective Order.